Quick answers to most commonly asked questions!

Frequently Asked Questions (FAQs)

What is Nextbook AE?

Nextbook AE is a UAE-based online marketplace where users can buy and sell second-hand books at affordable prices.

How do I sell my books on Nextbook AE?

Selling on Nextbook is easy! Click Sell with Us, go to your Dashboard, and click Add Listing. Input the ISBN to auto-fill details, upload photos, set your price, and publish! When sold, a shipping label will be emailed to you; print, pack, and our courier will handle the rest!

Are the books new or used?

Our marketplace focuses on second-hand books, but some sellers may offer new or like-new books. Each listing will specify the book’s condition.

How do I buy a book?

Browse the available listings, add books to your cart, and proceed to checkout. The seller will ship the book directly to you.

What payment methods do you accept?

All payments are processed through our payment partner Ziina, where customers can pay using major debit and credit cards, including Visa and Mastercard.

How does shipping work?

Once an order is made, the seller will arrange pickup through our partner courier, and the book will be delivered to your address. Just sit back and relax... your book will be on its way soon!

Can I return or exchange a book?

Since Nextbook is a second-hand platform and most books are one of a kind, all sales are final and we don’t accept returns or exchanges. We encourage buyers to read descriptions carefully and appreciate the unique character of pre-loved books. Thank you for your understanding! 💛

Is there a commission for selling books?

Yes, we charge a small commission fee of AED4 on each book sold to support our platform maintenance and services. Your support helps us promote sustainability and keep the love for second-hand books alive!

Can I sell textbooks and academic books?

Yes, you can list textbooks, academic books, and other educational materials.

How do I get paid as a seller?

We use Ziina, our trusted payment partner, to send your earnings securely to your Ziina account which you can directly transfer to your bank account.

Just download the Ziina app, create an account, and update your Ziina username under Payment Methods in your Nextbook profile.

Please visit this page for more info or email us at info@nextbook.ae for assistance.

How can I contact customer support?

You can reach us via email at info@nextbook.ae or visit our contact us page here!